Liftstash

Support

Help with your stash.

Questions about Liftstash on iOS or Android? Contact [email protected]. Never send us your password or sign-in codes.

Contact support

Email [email protected] for technical help, privacy requests, or rights concerns. In the app, use the feedback or report option to preview and send a diagnostic report. Reports are sent only when you choose to submit them.

An import did not work

Use a complete link to a supported public workout video. Private, unavailable, region-restricted, or unsupported posts may not work. Source services can change their availability.

Check your connection and import allowance. If an import is already running, wait for its result before retrying. Review the extracted exercises: AI can miss or misinterpret details.

Sign-in and cloud sync

Use the same sign-in method and account on each device. An Apple private relay email can differ from your usual email address. Check your connection and whether the app shows you as signed in.

Signing out or uninstalling the app does not delete your cloud account. Keep important workout data backed up before clearing local app storage.

Delete your account

In Liftstash, open Profile → Danger Zone → Delete account and confirm. This starts deletion of your account and its associated cloud records. See account deletion and data retention. If you cannot access the app, contact us from your account email; we may need to verify ownership.

Training and imported content

Liftstash organizes exercise information and records training. It does not provide medical advice, diagnose conditions, or replace a qualified trainer. Check imported instructions before training; stop if an exercise causes pain.

Import only content you own or have permission to process. Keep the source attribution. To report content or an intellectual-property concern, email the source link and a description of the issue.